Home / FAQs
  • Where is your company based at?

 We are based in San francisco, California

  • Where do you ship from?

 Kittywoods are directly shipped from San francisco, California straight to your door steps.

  • How long does shipping takes?
 Our expedited tracked, and insured international FREE SHIPPING straight from San Francisco, California to your doorstep within 13-25 business days
  • What if i entered wrong shipping address?
 If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.
  • Is kittywoods safe for cats?

All plant species used in this study are safe and not toxic or addictive for cats and humans. Cats have been exposed to Kittywoods and catnip, in a variety of different forms, for many years.

  • How to use them?

 Peel a small section of bark off first to release the natural flavor before giving it to you cats, your cats will like them better.

  • Best time for giving it to your kitties?
Its better to give them just for 10-15 min before the bedtime.
  • Why do cats like Kittywoods?

Kittywoods is a Potent Alternative to Catnip. A cat's life can be downright stressful. When exposed to Kittywoods, cats enter a euphoric state that involves behaviours like rolling, chin and cheek rubbing, meowing, drooling and licking.

  • Can cats chew on sticks?

While some cats like to pounce, stalk, and bat at their toys, others like to chew them. Plus, if you'd like to encourage your cat to chew more to promote healthy teeth and gums, we've also found some feline chew sticks and dental chews to work those jaws.

  • How long does it take for catnip to kick in?

They may meow or growl at the same time. Other cats become hyperactive or downright aggressive, especially if you approach them. Usually these sessions last about 10 minutes, after which your cat loses interest. It may take as long as two hours for him to "reset" and become susceptible to catnip again.

  • What is your guarantee?
 We believe in 100% customer satisfaction with 30 days money back guarantee.